Your Privacy &Data Security Matter
Secure Handling • Transparent Practices • Your Rights Protected
ProFleet360 is committed to protecting your privacy and securing your data. This policy explains how we collect, use, and protect your information while maintaining the highest standards of security and privacy.
Last Updated:
September 4, 2025
Effective Date:
September 4, 2025
Our Privacy Principles
These core principles guide how we handle your personal information and ensure your privacy rights are respected and protected.
Data Minimization
We collect only the information necessary to provide our services and support vehicle upfitting needs.
Regular data audits, purpose limitation, automatic deletion schedules
Security First
All data is protected with industry-leading security measures including encryption and access controls.
AES-256 encryption, multi-factor authentication, regular security assessments
Transparency
We clearly explain what data we collect, why we collect it, and how we use it.
Plain language policies, data mapping, regular privacy notices
User Control
You have rights to access, correct, delete, and control how your personal information is used.
Self-service portal, data export tools, deletion procedures
Information We Collect
We collect only the information necessary to provide our services and improve your experience with ProFleet360.
Contact Information
Name, email, phone, job title, organization
Encrypted storage, access controls
Fleet Information
Vehicle details, equipment specs, service history
Hardened security measures for public safety projects
Website Usage Data
IP address, browser type, pages visited, time spent
Anonymized when possible
Service Records
Installation details, documentation, warranties
Secure document management
Public Safety Data Handling & Assurance
For law enforcement and public safety clients, we follow strict practices to protect sensitive information used during upfitting and service projects.
Public Safety Data Handling Practices
- Role-based access and least-privilege permissions
- Advanced authentication for system access
- Comprehensive audit logging and monitoring
- Physical safeguards for facilities, vehicles, and equipment
- Incident response procedures for security events
- Regular security awareness training for all staff
- Secure transmission and storage of project information
- Controlled access aligned to operational need-to-know
Our Team Experience
Law Enforcement Data Assurance
All sensitive information is handled with strict safeguards that preserve confidentiality, integrity, and availability throughout your vehicle upfitting project.
Your Privacy Rights
You have important rights regarding your personal information. Here's how you can exercise these rights with ProFleet360.
Right to Access
Request a copy of your personal information we have on file
Email [email protected] with your request
Within 30 days
Right to Correction
Request correction of inaccurate or incomplete information
Contact us with the correct information
Within 15 business days
Right to Deletion
Request deletion of your personal information (subject to legal requirements)
Submit deletion request via email or phone
Within 30 days (if legally permissible)
Right to Portability
Request your data in a machine-readable format
Email request with preferred format
Within 30 days
Right to Opt-Out
Opt out of marketing communications and non-essential data processing
Use unsubscribe links or contact us directly
Immediate for marketing, 15 days for other processing
Exercise Your Rights
To exercise any of these rights, contact our Privacy Officer using the information below.
How We Protect Your Data
We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure.
Security Commitment
Industry-leading protection for your data
Our security measures are regularly audited and updated to meet the latest industry standards and best practices for public safety organizations.
Security Questions?Third-Party Services
We work with trusted third-party services to provide our services. Here's what data we share and how you can control it.
Google Analytics
Website analytics and performance monitoring
Anonymized usage data, IP addresses
Google Analytics Opt-out Browser Add-on
Microsoft Office 365
Email, document storage, and collaboration
Business communications and documents
Contact us to use alternative communication methods
Salesforce
Customer relationship management
Contact information, service history
Request manual record keeping
Stripe
Payment processing (when applicable)
Payment information, transaction details
Use alternative payment methods
Privacy Questions or Concerns?
Our Privacy Officer is available to help with any questions about this policy or how we handle your personal information.
Contact Our Privacy Officer
Response Commitment
General Inquiries
Response within 2 business days
Rights Requests
Response within 30 days
Policy Updates & Changes
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
How We Notify You
- Email notification for material changes
- Website banner for 30 days
- Updated effective date at top of policy
- Archive of previous versions available
Your Options
Review Changes
30-day review period for all material changes
Opt-Out
Contact us if you disagree with changes
Questions
Privacy Officer available to explain changes